To safely purchase goods online in Ukraine: choose a verified seller with a rating, check the description and photos, select a payment method (online or on delivery), clarify delivery terms and return policy. The UA-Pro marketplace offers over 1,000 products across 61 categories and a separate catalog of 7,000+ auto parts.
How to Choose a Seller and Product
- Rating and reviews of the seller — the main reliability signal.
- Full description and real photos — less risk of mismatched expectations.
- Availability and dispatch time — so you don't wait for weeks.
Payment Methods When Shopping Online
| Method | Security | When It's Convenient |
|---|---|---|
| Online card payment | High (payment protection) | Verified sellers, stores |
| Cash on delivery | High for the buyer | First purchase from a seller |
| Prepayment to a card | Low | Not recommended for strangers |
Delivery Across Ukraine
Most goods are shipped by postal carriers to pickup points or by courier. Oversized items use separate logistics. Always clarify timing and cost before placing an order.
Returns and Warranty
Under consumer protection law, a non-food item in good condition can be returned within 14 days. Keep your receipt and packaging. Check the specific seller's return policy before purchasing.
❓ Frequently asked questions
How do I safely buy goods online?▾
How many products are on the UA-Pro marketplace?▾
Can I return a product purchased online?▾
UA-Pro
Shopping online?
Thousands of products with Nova Poshta delivery across Ukraine and pay-in-installments.